Frequently asked questions
Quick answers about ordering, delivery, payment and returns. Still stuck? We are one call away.
Add products to your cart, open the cart and press Checkout. Enter your name, mobile number and address, choose a payment method and confirm. You can also order with one tap on WhatsApp or by calling our hotline.
Inside Dhaka we usually deliver within 1–2 days. Other districts take 2–4 days. You will get a call from our team before the parcel leaves.
The charge depends on your area and is shown at checkout before you confirm. Orders above the free-delivery amount ship free.
Cash on delivery is available everywhere. You can also pay with bKash or Nagad and enter the transaction ID at checkout.
Yes. If something arrives damaged or not as described, tell us within 7 days and we will replace it or refund you. Please keep the original packaging.
Open Track order, enter your order number and the mobile number you used. You will see every step from confirmation to delivery.
No. You can check out as a guest. An account lets you see your order history, save a wishlist and check out faster.
